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Improving SAP Webchannel

Marcin TkaczykSearch capabilities are a pain point in many webshop solutions, including the SAP one. Identifying customer needs is crucial for a project to choose the best option available when considering search improvement, and providing simple yet effective analytical tools.

Delivery included:
- Search synonyms enablement in the TREX database with the help of Python extensions
- Intelligent mechanism including Fuzzy algorithm adjustments
- Google Analytics as a free tool to start analyzing the search actvities on the page
- modifications of search by simple learining mechanism.

SAP E-Commerce solutions, both B2B and B2C, involve Web Channel Enablement, Web Channel Experience Management, and recently acquired Hybris platform - now being closer integrated with more out-of-the-box integration points.

Pricing and Costing for Utilities

Marcin TkaczykPCU is one of the newest and most interesting Industry Solutions for Utilities that have been launched in the last few years. As SAP is focusing at extending its core capabilities in offering a highy integrated, yet flexible functionality for Utilities, PCU is its greatest achievement in the CRM landscape.

For the first time SAPMATICS has successfully implemented this functionality in May 2012 with its main components:
- PCU design and implementation with interfaces
- Opportunity capturing;
- Quotation modeling with PCU Pricing execution;
- EDM integration for Pricing Profiles access and new Profile generation;
- Contract integration with Billing backed with the use of MDT and MDG.

It is so far one of the very few implementations worldwide and we are keen to make use of our expertise in further projects. For more details concerning Pricing and Costing for Utilities, visit Products PCU section

What Microsoft, Oracle, IBM, And SAP Don't Tell Customers

Marcin TkaczykThe four big software vendors:Microsoft, Oracle, IBM, and SAP, have hidden motives that customers need to understand, otherwise they might be pushed into buying products and services that don't fit their needs. More to follow

Design at Utilities Company

After successful start of the CRM for Utilities project will go into new phases. We are aiming at delivering fully integrated CRM Marketing and Service while making use of Master Data Templates and Master Data Generator.

Design and implementation of Large Commercial Customers line of business including full IS-U intergration between backend, CRM, and BI; Pricing and Costing for Utilities (PCU) along with EDM is part of delivery.